FAQ

The Answers You Need-

WHAT CAN I EXPECT IN THE FIRST VISIT?

In your initial visit the provider will evaluate your full medical, psychiatric, psycho-social, and family history in conjunction with your present symptoms. An accurate medical history is important to obtain at this first visit because certain medical conditions can present with psychiatric symptoms. Prior to this visit you will be sent a link to register with our patient portal which includes New Patient Questionnaires for your online account. The patient portal also allows for easy and necessary communication between you and your provider. During this initial session, your treatment goals will be discussed in depth and a full treatment plan (including medications, complementary and alternative wellness interventions, and/or psychotherapy if needed) will be prescribed. We offer in-person and telehealth services. Telehealth and our patient portal are readily accessed from any smart phone, tablet, and/or computer.

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DO YOU ACCEPT INSURANCE?

At this time Helix Health Depression & Anxiety Center is considered a direct psychiatric practice model. What this means for you is our psychiatric care is eligible for reimbursement with a flexible spending account (FSA), health savings account (HSA), or a health reimbursement arrangement (HRA). You can pay for your membership using FSA, HSA, or HRA debit card. We also accept all major credit and debit cards. At Helix Health Depression & Anxiety Center our direct psychiatric practice model eliminates some of the hassles you can encounter with insurance. For example, you no longer have to worry about whether your provider will stop taking your insurance and this type of service eliminates extra paperwork allowing our providers more time with you. A direct psychiatric practice model supports our goal to offer affordable access to quality mental health services.




HOW MUCH DOES AN APPOINTMENT COST?

Helix Health & Anxiety Center provides a hybrid model of both in-person and telehealth appointments. This allows for more flexible appointment times that can fit easily into your schedule. Our direct psychiatric practice model allows for affordable transparent fees and no hidden costs. When you request your appointment you will receive a link to your patient portal where you will input your FSA, HSA, HRA, Major Credit or Debit card information. Your information will be securely stored and will be charged the day of your appointment.

Medication Management: $75 per month

Therapy: Please see therapist appointment page for session rate

Meet Therapist & Discuss Options: $0




WHAT IF I NEED TO CANCEL MY MEMBERSHIP?

Helix Health Depression & Anxiety Center has a cancellation policy that balances those unexpected changes to your schedule with our direct psychiatric practice model. We require that memberships are canceled at least 30 days prior. If you need to cancel an appointment please do so 24 hours prior to the appointment time.  If no attempts to communicate the need to change or cancel your appointment, a $10 fee will be applied for missed appointments. 

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WILL I NEED ONGOING PSYCHIATRIC CARE?

In your initial evaluation our providers will work with you to establish your goals and create a treatment plan to support your goals. While some people benefit from ongoing psychiatric care other people may prefer to be seen less often. Our goal is to create an environment of mental health and wellness that will empower people to reach their goals.

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